Privacy Policy for Kyndra Ltd

Effective Date: 28 January 2025

Kyndra Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.kyndra.earth and interact with our services, in compliance with the EU General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR).

1. Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, postal address.

• Account Information: Login details, preferences, and settings.

• Payment Information: Billing details and payment method (processed securely via third-party providers).

• Technical Data: IP address, browser type, device information, cookies, and analytics data.

• Marketing Data: Your communication preferences and marketing opt-ins.

• User-Generated Content: Comments, feedback, or other content you submit.

2. How We Use Your Data

We use your personal data for the following purposes:

• To provide, operate, and maintain our website and services.

• To process payments and manage transactions.

• To communicate with you, including responding to inquiries.

• To send marketing communications (with your consent).

• To analyze website performance and improve our services.

• To comply with legal obligations.

• To detect and prevent fraud or security issues.

3. Legal Basis for Processing Data

We process your data under the following legal bases:

• Consent: When you provide consent for marketing communications.

• Contractual Necessity: To fulfill contracts or transactions.

• Legal Obligation: To comply with legal and regulatory requirements.

• Legitimate Interests: For internal operations, fraud prevention, and website improvement.

4. Data Sharing and Third Parties

We may share your data with:

• Service Providers: Payment processors, hosting providers, analytics services.

• Legal Authorities: When required to comply with legal obligations.

• Marketing Platforms: If you've consented to marketing communications.

All third-party services are vetted for GDPR and UK GDPR compliance.

5. Data Storage and Security

• Your data is stored securely on GDPR- and UK GDPR-compliant servers.

• We implement appropriate security measures, including SSL encryption.

• Data is retained only as long as necessary for the purposes stated.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA) or the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or data protection agreements.

7. Your Rights

Under GDPR and UK GDPR, you have the right to:

• Access your personal data.

• Correct or update inaccurate data.

• Request data deletion (right to be forgotten).

• Restrict or object to data processing.

• Data portability (receive data in a structured format).

• Withdraw consent at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or a supervisory authority in the EU.

To exercise your rights, contact us at [Your Contact Email].

8. Cookies and Tracking Technologies

We use cookies to:

• Improve website functionality and user experience.

• Analyze website traffic (e.g., Google Analytics with IP anonymization).

• Remember your preferences.

You can manage cookie preferences via the cookie banner or browser settings. For detailed information, please see our [Cookie Policy Link].

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes will be communicated via email (if applicable).

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Kyndra Ltd
Appletree Cottage, Church Lane, Lewes, BN8 6AU, UK
Email: info@kyndra.earth

By using our website, you consent to the terms of this Privacy Policy.